Do I need a therapist or a psychiatrist?

A therapist works with you through structured conversations to build coping skills and develop healthier responses. A psychiatrist focuses on diagnosis and medication management when required.

How many therapy sessions will I need?

There is no fixed number of sessions because therapy is highly individual. Your psychologist can provide a clearer picture after understanding your concerns and progress.

How am I assigned to a psychologist?

Zenup matches clients with psychologists based on their concerns, complexity and the type of support that is most appropriate.

How do online therapy sessions work?

Online sessions are conducted through secure one-to-one video calls. Sessions are designed to provide professional and confidential mental health support remotely.

Is Zenup LGBTQIA+ affirmative?

Yes. Zenup provides a safe and inclusive environment for LGBTQIA+ individuals and offers LGBTQIA+ affirmative counselling.

Do you provide support for sexual concerns?

Yes. Zenup provides confidential and non-judgmental support for sexual concerns, including sexual dysfunction, in a safe therapeutic environment.

Is online therapy effective?

Online therapy can provide effective mental health support. The therapeutic relationship, appropriate treatment approach and consistency are important factors in the therapy process.